More about this role
Everything you need to know.
If you require any additional support or adjustments to help you make an application, or are applying for a UK based position and would like to be considered under the Disability Confident Scheme contact us: kingfisher.recruitment@kingfisher.com
Overview
We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
We are looking for a Modern Desktop Product Designer to join our Infrastructure Operations team, to design and deliver modern desktop services (in particular Windows 11, InTune and Autopilot) that enable colleagues across Kingfisher to work simply, securely and effectively. Working within End User Services, this role shapes high‑quality, evergreen services that support Kingfisher’s technology strategy and create consistent experiences across all banners.
We can base this role out of either our Paddington or Southampton offices, with an expectation of 12 days a month in the office and travel between sites as required.
What's the job
Design and deliver new modern desktop services in line with Infrastructure and End User Services objectives, balancing requirements, cost and risk.
Act as a subject matter expert, providing technical leadership and governance across projects, business‑as‑usual activity and service improvement programmes.
Create and peer‑review infrastructure and service designs, identifying opportunities for standardisation, simplification and shared platforms.
Collaborate with designers, architects, product owners and delivery partners to ensure consistency across programmes and locations.
Advise stakeholders on solution feasibility, risks and options, supporting informed decision‑making and initiative development.
Manage delivery activity using structured planning and tracking, including EPICs and stories, to achieve agreed outcomes.
Champion modern desktop services within the IT community, sharing knowledge and promoting best practice across the organisation.
What you'll bring
Proven experience designing and delivering technical services within a complex, enterprise‑scale environment.
Strong background in senior technical support or service design roles, with recognised subject matter expertise in relevant product areas (InTune, Autopilot, Windows 11)
Experience working with third‑party providers and managed service partners to deliver technology solutions.
A feedback‑driven approach to service design and continuous improvement.
Clear, inclusive communication skills, with the ability to engage and influence stakeholders at all levels.
How We Work
We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.
We value the perspectives new team members bring and encourage you to apply - even if you don’t meet 100% of the requirements.
What We Offer
An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here.
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits.
Diversity & Inclusion
Our customers come from all walks of life - and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Interested? Great, apply now and help us to Power the Possible.
#LI-KO1
Rewards & Benefits
What we offer.
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Private Health Care
Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation).
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Kingfisher Pension Scheme
Immediate eligibility through auto-enrolment. Contribute 8% to receive a max 14% from the Company.
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25 Days' Holiday
25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues).
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Staff Discount
20% discount at B&Q and Screwfix. Eligible after 3 months service.
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Kingfisher Share Incentive Plan (SIP)
Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached.
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Life Assurance
x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS-MP) or x1 Salary if not active member.
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Bonus
Competitive bonus scheme that aligns to work level of role.
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Kingfisher Share Save
Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October.
Our Behaviours
Testimonials
Our employees know us best. We wouldn’t be Kingfisher without them. So, we want to share what they think with you.
Training & Development
There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you.
Why Kingfisher
We’re an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher?
Application Process
What to expect from our application process...
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Step 1: Application
Send in your application via our Kingfisher Careers website.
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Step 2: Review
A member of the Talent Acquisition team will then review your application let you know if you have progressed to the next stage of the process.
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Step 3: Interview 1
You’ll then have a telephone interview/one to one conversation with a recruiter.
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Step 4: Interview 2
As you progress, you’ll be invited to attend a face to face or virtual interview.
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Step 5: Feedback
Your recruiter will be in contact with feedback and, if successful, the details of your job offer!
Ready to get started?