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London | Southampton

Product Manager - Payments Platform

Customer

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More about this role

More about this role

Everything you need to know.

If you require any additional support or adjustments to help you make an application, or are applying for a UK based position and would like to be considered under the Disability Confident Scheme contact us: kingfisher.recruitment@kingfisher.com

Overview

We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement. 

We are looking for a Product Manager to ensure the business has a secure, scalable, and high‑performing payments foundation that enables seamless transactions and effective fraud protection.

What's the job
  • Define and evolve a strategic roadmap that aligns with enterprise goals, customer experience
  • priorities, and the evolving fraud and risk landscape.
  • Own and prioritise the payments platform roadmap aligned ensuring it delivers secure,
  • seamless, and scalable payment capabilities across all banners.
  • Advocate for platform principles including API-first design, modularity and reuse.
  • Own the product relationship with key technology vendors.
  • Drive platform adoption across Kingfisher banners.
  • Setup and operate platform governance that safeguard payment flows, ensure compliance, and embed robust fraud controls and detection capabilities.
  • Line manage multiple Product Owners.
  • Develop product practices within the product teams.

Activities I do to deliver my role:

  • Translate enterprise strategy into a clear, phased platform roadmaps.
  • Partner closely with architecture and engineering to shape platform strategy.
  • Partner with Fraud Operations, Risk, and Data Science teams to ensure the platform proactively responds to emerging fraud vectors and regulatory requirements.
  • Establish platform guardrails and adoption criteria.
  • Ensure platform capabilities support continuous monitoring, anomaly detection, chargeback
  • reduction, and loss prevention.
  • Provide structured updates to senior stakeholders and governance forums.
  • Monitor platform performance, risks, costs and scalability considerations.
  • Coach and develop product capability within the platform teams.
What you'll bring
  • Strong experience in payments ecosystems (cards, A2A, digital wallets, PSPs, acquiring, settlement)
  • Track record of delivering platform products in complex, multi-brand or multi-market environments
  • Experience balancing commercial outcomes with technical constraints and regulatory requirements
  • Strong stakeholder management across Engineering, Architecture, Data, Fraud, Security and Compliance
  • Data-led decision making across performance, cost and fraud metrics
  • Understanding of fraud prevention approaches (rules engines, tooling, machine learning signals)
  • Experience working in API-first or event-driven environments

Operating environment

  • Multi-brand, multi-market complexity
  • High transaction volumes with real financial exposure
  • Structured governance alongside the need for pace
  • Platform-first mindset over local optimisation

You will be a strategic product leader who is comfortable working across multiple teams and functions, bringing clarity to complexity and helping shape shared platforms that create long term business value. You will be confident engaging senior stakeholders, driving alignment and building strong product practices within your team.

At Kingfisher, we are looking for people who are customer focused, curious, agile, inclusive, accountable and human in the way they lead and work with others.

How We Work  
We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.  

We value the perspectives new team members bring and encourage you to apply - even if you don’t meet 100% of the requirements.  

What We Offer  
An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here.    

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits.  

Diversity & Inclusion  
Our customers come from all walks of life - and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.  

Interested? Great, apply now and help us to Power the Possible.  

#LI-TB1

Rewards & Benefits

What we offer.

  • Private Health Care

    Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation).

  • Kingfisher Pension Scheme

    Immediate eligibility through auto-enrolment. Contribute 8% to receive a max 14% from the Company.

  • 25 Days' Holiday

    25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues).

  • Staff Discount

    20% discount at B&Q and Screwfix. Eligible after 3 months service.

  • Kingfisher Share Incentive Plan (SIP)

    Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached.

  • Life Assurance

    x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS-MP) or x1 Salary if not active member.

  • Bonus

    Competitive bonus scheme that aligns to work level of role.

  • Kingfisher Share Save

    Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October.

Our Behaviours

At Kingfisher, we are united by our 6 core behaviours

Be customer
focused

Constantly improving our customer experience

Be human

Acting with humanity and care

Be curious

Thriving on learning, thinking beyond the obvious

Be inclusive

Acting inclusively in diverse teams to achieve together

Be agile

Working with trust, pace and agility

Be accountable

Championing the plan to deliver results and growth

Testimonials

Our employees know us best. We wouldn’t be Kingfisher without them. So, we want to share what they think with you.

Training & Development

There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you.

Conversations with senior leaders

You'll be able to have regular conversations with managers about personal development and gain a better understanding about what you want from your career and how to achieve it.

Resources and tools to help you grow

Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing.

Initiatives that measure development

With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy.

Find your path

The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation.

Sharing is caring

We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it.

Reach for the stars

So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level.

Why Kingfisher

We’re an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher?

Application Process

What to expect from our application process...

  1. Step 1: Application

    Send in your application via our Kingfisher Careers website.

  2. Step 2: Review

    A member of the Talent Acquisition team will then review your application let you know if you have progressed to the next stage of the process.

  3. Step 3: Interview 1

    You’ll then have a telephone interview/one to one conversation with a recruiter.

  4. Step 4: Interview 2

    As you progress, you’ll be invited to attend a face to face or virtual interview.

  5. Step 5: Feedback

    Your recruiter will be in contact with feedback and, if successful, the details of your job offer!

Ready to get started?

London | Southampton

Product Manager - Payments Platform

Customer

Apply Now